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SHIPPING & Returns policy

Worldwide Express Shipping

2-5 Business days with DHL Express 

All orders will be ready to ship out within 1-3 days from our studio in Israel.

IMPORTANT NOTICE- Our German LUCID identification number is DE4729442479920 and you can recycle our packages with Lizenzero

EXCHANGES:

If for any reason you would like to exchange an item, contact us within 14 days of receiving it.

On first exchange we offer a free return label.

Excluding discounted items.

RETURNS:

If for any reason you would like to return an item, contact us within 14 days of receiving it.

Once we receive your returned items in a new and unused condition you will get a full refund - Excluding shipping costs.

*Does not include discounted items*

* Please note - in case you cannot book a DHL pick up for a return/exchange, please contact us  ASAP and we will help you to resolve it.

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