****Due to the Coronavirus, there may be delays in local post services. Please know that we are working on a special schedule to ship all orders out as soon as possible, and bear with us if there are slight delays. Breathe in and take care.
All items will be ready to ship out within 3-5 days from our studio in Israel.
The order will be shipped to the address provided on our website's checkout unless specified otherwise.
Shipping to U.S ==> door-to-door 10-14 days.
Shipping to Canada ==> door-to-door 11-15 days.
Shipping to Europe ==> door-to-door 10-14 days.
Shipping to Australia ==> door-to-door 12-16 days.
Shipping to ROTW ==> priority airmail 12-23 days.
We ship everything with priority airmail that doesn't require a signature, if you wish to sign once receiving your order please choose express shipping.
Express Shipping - Signature required
Shipping to most countries ==> 6 business days.
*Please note that for express shipping custom charges may apply depending on local policy.
For express shipping, please contact us at firstname.lastname@example.org
**worldwide shipping to any country that has postal relations with Israel.
**Please note that we are doing our best to make sure you will not have to pay taxes once receiving your order, but from time to time in the UK, Switzerland, Germany, Austria, Portugal, Greece, Czech Republic and Denmark you might be required to pay customs tax depending on your country's policy.
**Shipping to Brazil, Mexico, New-Zealand and the Philippines - please note that the local post often fails to update the tracking information, and there might be significant delays in delivery. If ordering to these countries, please be patient - it might take longer, but it will get to you.
**For any delays or issues with tracking or delivery, please contact your local post service as soon as possible with the tracking number sent in the shipping confirmation email. If needed, please contact our customer service and we will do our best to help.
**Please note that while we do not charge for shipping on returns, in some rare cases, if a package is unclaimed, denied, or the shipping address provided by the customer is incomplete, we might charge a 10% handling fee.
**If your order exceeds 2 Kg we will send it in two separate shipments (both free!). You will receive a notification with two order numbers, and separate tracking information.